This CV template in Microsoft Word format uses two columns to present your information in clearly and professionally. It includes an optional photo slot (right click, format shape, click the paint bucket and ‘fill’ with your replacement photo, or delete altogether).
Use:
This template is well suited to a huge range of roles, and can easily be adapted to fit your exact information and requirements. The dummy information included with the CV as an example, is for an Assistant Store Manager.
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Content of this CV:
JAMES CARTER / 17 Willow Close Nottingham NG5 1JL
t: 07891 654321 / e: [email protected]
SKILLS
Leadership & people Management:
Skilled at leading and developing teams, fostering a culture of accountability, and driving staff engagement.
Sales & target Achievement:
Proven ability to surpass sales goals through effective merchandising, promotional planning, and customer-focused strategies.
Operational efficiency: Expertise in streamlining operations, managing stock control, and optimising store layouts for maximum productivity.
Customer service excellence:
Committed to delivering top-tier service, andenhancing customer satisfaction.
PROFILE
Experienced Assistant Store Manager with 4+ years of hands-on retail management experience. Successfully led teams of 20+ staff, improved sales performance by 15% year-on-year, and enhanced operational processes by implementing a streamlined scheduling system that reduced absenteeism by 25%. Skilled in team development, customer service management, and stock control, consistently achieving and exceeding company targets.
WORK HISTORY
ASSISTANT STORE MANAGER
RetailCorp Ltd, London
June 2019 – Present
- Led a team of 20+ staff members, ensuring high performance and continuous development through regular training and coaching.
- Increased store sales by 15% year-on-year through strategic merchandising and effective customer engagement.
- Managed all aspects of store operations, including stock control, budget management, and customer service standards.
- Implemented a new scheduling system that improved staff availability and reduced absenteeism by 25%
SHIFT SUPERVISOR
SuperMart, Manchester
January 2016 – May 2019
- Supervised a team of 12 in a high-traffic store, ensuring smooth daily operations and exceptional customer service.
- Coordinated daily deliveries and managed stock replenishment processes, reducing out-of-stock occurrences by 30%.
- Recognised as ‘Employee of the Quarter’ for consistently exceeding performance targets and demonstrating leadership potential.
LINE MANAGER
RetailZone, Birmingham
August 2014 – December 2015
- Led a team of 8 staff members, ensuring productivity and maintaining high store standards.
- Conducted staff training sessions, resulting in a 20% increase in overall team efficiency.
HOBBIES
Fitness enthusiast: I regularly participate in team sports and outdoor activities, promoting a healthy and energetic lifestyle.
Community volunteering: I am an active volunteer in local charity fundraising events, demonstrating commitment to community development.
Personal development: I am passionate about leadership and business development, frequently attending workshops and reading industry-related literature.
QUALIFICATIONS
- Level 3 Diploma in Retail Management
Retail Training Institute, 2018 - GCSEs: 8 GCSEs including Mathematics and English, Grade A-C
TRAINING COURSES
- Advanced Retail Leadership Program – Retail Academy, 2018
- Customer Service Excellence Workshop – Retail Success Institute, 2017
- Inventory Management & Stock Control – Logistics Training Hub, 2016
REFERENCES
Jane Mitchell – Regional Manager
RetailCorp Ltd, 123 High Street, London, UK / e: [email protected] / t: 020 7946 1234
Mark Thompson – Store Manager
SuperMart, 456 Market Avenue, Manchester, UK / e: [email protected] / t: 0161 789 5678
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